Privacy Policy
Last updated: July 2026 | Effective: July 2026
1. Introduction
Welcome to MyPatiala, operated by KSBM Infotech Pvt Ltd ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website at mypatiala.com.
2. Information We Collect
Information You Provide
- Name, phone number, email address when registering or listing a business
- Business details including name, address, category, and description
- Reviews and ratings you submit for businesses
- Enquiry messages sent through the platform
Automatically Collected
- IP address, browser type, and device information
- Pages visited, time spent, and navigation patterns
- Search queries made on the platform
3. How We Use Your Information
- To provide and improve our business directory services
- To display your business listing to potential customers
- To send transactional SMS/email notifications
- To analyse usage patterns and improve user experience
- To detect and prevent fraudulent activities
- To comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Service providers who assist in website operations (hosting, analytics)
- Legal authorities when required by law or court order
- Business partners only with your explicit consent
5. Business Listing Data
Business information listed on MyPatiala (name, address, phone, category) is made publicly available to help customers find local businesses. If you wish to update or remove your listing, please contact us at support@mypatiala.com.
6. Cookies
We use cookies and similar technologies to enhance your experience, remember preferences, and analyse traffic. You can control cookies through your browser settings. Essential cookies are required for the website to function.
7. Data Security
We implement industry-standard security measures including HTTPS encryption, secure database storage, and regular security audits. However, no method of transmission over the internet is 100% secure.
8. Your Rights
- Access your personal data we hold
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
To exercise these rights, contact: support@mypatiala.com
9. Third-Party Links
Our website may link to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.